As global demand for digital services and outsourced business operations continues to expand, countries are increasingly competing to position themselves as strategic hubs within the global services economy. It is within this context that Ghana is steadily emerging as a credible destination for high-value digital services, talent, and investment.
Last week, Powered by Africa, in partnership with BOSAG, Ghana Digital Centres Limited (GDCL), and the Ghana High Commission (UK), convened a high-level Global Business Services (GBS) executive roundtable in London.
Held as a strategic side event to the Ghana–UK Investment Summit, the engagement brought together government leaders, industry executives, investors, and global partners to explore Ghana’s growing potential as a leading hub for outsourcing, business process outsourcing (BPO), and digital services.
The round table created a platform for meaningful dialogue on the future of Ghana’s Global Business Services (GBS) sector, with discussions centered on investment, market expansion, talent development, workforce scalability, and strengthening Ghana’s competitiveness within the global outsourcing ecosystem. These conversations reflected a shared recognition of Ghana’s growing role in the global services value chain.
The event was honored by the participation of Hon. Samuel Nartey George, minister for communication, digital technology, and innovation of the Republic of Ghana, as special guest. His presence reinforced national commitment to building a digitally enabled economy capable of competing on the global stage.
The Roundtable also featured insights from distinguished industry leaders and practitioners across the GBS ecosystem, including Concentrix, TP, eServices Africa Ltd. (eSAL), Archeva BPO, Npontu Technologies, ADEC Innovations, and The Knowledge Group (TKG).
Samuel Kasumu, Founder & CEO, Archeva Outsourcing, also contributed to the dialogue, emphasizing the importance of strengthening connections between African talent and global opportunity markets and the need for platforms that actively bridge this gap.
For us, these engagements reaffirmed our long-standing commitment to reshaping the narrative around Africa’s place in the global economy. It underscored a vision that sees Africa not merely as a participant in the future of work but as a central driver of it through talent, innovation, and enterprise.
As global demand for digital services continues to expand, Ghana finds itself at a decisive moment of opportunity. The discussions in London highlighted both the readiness of the local ecosystem and the importance of sustained collaboration between government, industry, and global partners in unlocking this potential.
Powered by Africa remains committed to convening and driving conversations that connect African capabilities with global markets while advancing opportunities for investment, job creation, and digital transformation across the continent.
